The National Retail Association is a national peak body for retailers, the Australian Music Association has a partnership arrangement with it. Its NRA Retail Institute offers short courses, webinars, and accredited training.
Cert III in Retail: Course description
This course reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. These individuals need a sound knowledge of product and service offerings, and to possess a range of well-developed skills where discretion and judgement is required.
This course is designed for individuals who work in a diverse range of retail settings. This qualification will help you keep up to date with the latest trends and further build your retail skills. Completion of this course shows employers you are fully capable and willing to learn, giving you more opportunities to move into more senior roles, and take on higher responsibilities.
